Today I get a Dear Patient letter from the outpatients appointments co-ordinator that they are going to write to me again with details of an appointment. I would guess the cost of a letter that told me nothing I did not know and did not impart any useful information was probably between 3 and 5 pounds to the NHS and then do the sums.
It does beg the question of how this is allowed to happen and is there no oversight of useless work at all. Since there is no useful information on the letter, I shall put it in the bin.
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