Tuesday, November 16, 2010

Well Done Ceredigion Council

Congratulations to Ceredigion Council who have no problem in chasing me for Council Tax, so they know where I live and that there is a house there. However, they appear incapable of producing a complete list of properties from which they collect refuse and to communicate changes to these residents.

It is only a good thing that Ceredigion Council are moving to bi-weekly collections with improved recycling. However, if they can't communicate their plans to the households it effects which by all accounts is a simple task, you have to wonder what else they can't get right.

Each household should have got at least 2 sets of leaflets, a food bin and some recycling bags. We got zilch because were are not on a list which out of 6 house in our area , only 4 were on the list referenced by the chap I spoke to who works for the Council.

This is about as simple a task as a council could have. They had time to plan, so there is little to excuse. The chap on the phone was as helpful as could be, its not his fault and he did mention that we were far from the only ones to have this problem.

I trust someone in Ceredigion Council management is having to consider an alternative career path, but that would require competence in leadership to identify the waste of space.

1 comment:

  1. I live in central aber and still haven't had the stuff. I've phoned them twice. Still no food recycling bins or bags. I think the confusing thing about my property is that it's a building that contains more than one dwelling - known as "flats" - I don't expect they have many of those round here.